ACCESS TO DOCTORS
Our ‘on-call’ doctor deals with urgent problems and house calls for housebound patients. There are other specialists available, for example physiotherapists, nurses, mental health/support workers to name a few.
We would appreciate your help by:
- Giving us an idea of the problem. This helps us direct you appropriately. We can also prevent unwanted visits to the practice with conditions that could be passed on to other patients.
- Using our dedicated repeat prescription online access wherever possible.
- Using our dedicated results line wherever possible.
- Being reassured that if ordered correctly, prescriptions will be available within 48 working hours of your request. There is no need to call in to check. This has a massive impact on our telephone lines.
- Cancelling/rearranging booked appointments. Failing to turn up has a huge impact on appointment availability.
- Calling for a home visit before 10.00 am wherever possible.
Many thanks for your help with this.